Can I cancel my email@example.comWe work hard to ship everything out as fast as possible, so if you would like to cancel please contact us as fast as possible. If you have already received a tracking number we still may be able to cancel if it hasn't been dropped off yet. If it has then we are no longer able to cancel the order.
Can I return my firstname.lastname@example.orgYes, if your order is still in new, unopened condition you may submit for an RMA to return your item minus a 20% restocking fee. If your item is opened but unused you still may be able to return it for a refund minus a 20% open box fee plus the 20% restocking fee. Optics that have been opened are not eligible for return
How does the return process email@example.com
- Head to support, then make a return and fill out the form
- We will email you back with a Shipping Label
- Place your item back in the box/package it came in or similar packaging and attach the label
- Drop the package off at the carrier for return
Is there a restocking firstname.lastname@example.orgYes there is a 20% restocking fee on all returned orders unless canceled prior to shipping. There is also a 20% open box fee on anything returned that has been opened.